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Privacy Policy
PRIVACY POLICY
Gamerok (further, "Gamerok") respects your privacy rights and recognizes the importance of protecting the Personal Information (as defined below) provided by you to us. This Privacy Policy describes how Gamerok collects, stores, and uses the Personal Information you provide to us through Gamerok's web sites and through telephone or e-mail communications you may have with us. This Privacy Policy also describes the choices available to you regarding Gamerok's use of the Personal Information you provide to us, and the actions you can take to access this information and request that Gamerok correct or delete it.
Consent
By using Gamerok's web sites, you acknowledge that you have read this Privacy Policy and you consent to the practices described herein with respect to Gamerok's collection, use and disclosure the Personal Information provided by you to us. This is Gamerok's entire and exclusive Privacy Policy and it supersedes any earlier version. We reserve the right to change this Privacy Policy in accordance with the terms herein at any time, which is why we encourage you to visit this page often, review this Privacy Policy frequently, and remain informed about any changes to it.
If, after review, you still have questions about any portion of this Privacy Policy, please contact Gamerok using the contact information provided at the bottom of this Privacy Policy.
Information Collection and Use
Personal Information
"Personal Information" means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information, whether at work or at home.
On all Gamerok web sites that collect Personal Information, we specifically describe what information is required in order to provide you with the product, service, or feature you have requested.
We collect Personal Information when you contact us, when you register with us, when you use our products and services, when you submit an order with us, when you visit our web sites or the web sites of certain of Gamerok's partners, and when you enter promotions and sweepstakes.
Registration
When you register with us on this site, you first complete the on-line registration form, which requires you to create a username and password. During registration, you are also required to provide Personal Information, which may include name, e-mail address. We use this information so that we may contact you about the services and products on the site in which you have expressed interest or requested and to facilitate the completion of an order.
Promotions, Contests and Sweepstakes
From time-to-time, Gamerok may provide you the opportunity to participate in promotions, contests or sweepstakes on its web site. Such promotions, contests and sweepstakes will also be governed by the rules and regulations posted with such promotions, contests and sweepstakes. If you participate, you will be required to register with Gamerok, which will require you to provide certain Personal Information. Participation in these promotions, contests and sweepstakes is completely voluntary and you therefore have a choice whether or not to register and provide your Personal Information. The requested information typically includes contact information, such as name, e-mail address, and telephone number. We will use this information to notify winners and award prizes.
Additionally, during your registration process you may opt-in to receiving additional related communications from us. If you decide to opt-in, we will use the information provided to send you communications described throughout this Privacy Policy.
Newsletters
If you wish to subscribe to Gamerok's newsletter(s), we will use your name and e-mail address to send the newsletters to you.
Other Information Collected
Some information may be collected automatically every time you visit Gamerok's web sites, such as cookies and computer information. In addition, information may be collected from other independent, third-party sources. We also collect information about which pages you visit within this site.
Cookies
Gamerok uses both session ID cookies and persistent cookies as part of its interaction with your browser. A cookie is a file that Gamerok's web site transfers to your computer's hard drive through a web browser to enable its systems to recognize your browser for record-keeping purposes. A session ID cookie expires when you close your browser, while a persistent cookie remains on your hard drive for an extended period of time.
We use session ID cookies to make it easier for you to navigate our web sites. We use persistent cookies to identify and track which sections of its web site you most often visit. We also use persistent cookies in areas of its web site where you must register, and where you are able to customize the information you see, so that you don't have to enter your preferences more than once.
By configuring the options in your browser, you may control how cookies are processed by your system. However, if you decline the use of cookies you may not be able to use certain features on this site.
Log Files
As is true of most web sites, Gamerok gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. Gamerok uses this information to analyze trends, to screen for fraud, to administer Gamerok's site, to track users' movements around the web site and to gather demographic information about Gamerok's user base as a whole.
Information from Third Party Sources
Gamerok may obtain the information about you from third party sources such as the Payment Systems and add it to our account information. For example, when you place an order on the Gamerok's website, using PayPal, Gamerok obtains your details such as name, shipping address, email through the PayPal API and stores in the Log Data.
Use of Information
Verification, Billing, and Order Status
Gamerok collects Personal Information to verify the accuracy of your name, billing email address, geolocation data to screen for fraud, to bill you for products and services purchased. Gamerok uses your e-mail address(es) to contact you regarding the status of your order when necessary and to send you a Receipt Purchase and Order Status.
Special Offers and Updates
Gamerok may send you our newsletter and information about relevant offers, promotions, contests, and sweepstakes which may of interest to you. Such communications are sent only if you opt-in to receive it.
Service-related Announcements
Gamerok may, but is not obligated to, send you strictly service-related announcements on rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications since they are not promotional in nature. If you do not wish to receive them, you may have the option to deactivate your account.
Research
Gamerok uses the information collected for its own internal marketing and demographic studies to improve customer service and product offerings.
Customer Service
We will communicate with you in response to your inquiries, to provide the products and services you request, and to manage your account. We will communicate with you by e-mail, live chat or phone, in accordance with your wishes.
Information Sharing and Disclosure
Gamerok does not sell or rent any of the information collected to third parties for any purposes, but it shares information with third parties as described below.
Compliance with Legal Authorities
As required by law, and to enforce customers' or Gamerok's legal rights, and to comply with local, state, federal and international law, Gamerok may disclose information to law enforcement agencies.
Choice and Opt-Out
If you no longer wish to receive Gamerok's promotional communications, you may "opt-out" of receiving them by following the instructions included in each communication or by e-mailing Gamerok at support@gamerok.com with subject "Unsubscribe".
Links to Other Web Sites
There are several places throughout Gamerok's web sites that may link you to other web sites that do not operate under this Privacy Policy. When you click through to these web sites, this Privacy Policy no longer applies. Gamerok recommends that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your Personal Information.
Storage and Security of Personal Information Storage
Gamerok stores the information it collects on computers located in a controlled, secure facility protected from physical or electronic unauthorized access, use, or disclosure.
Security
Gamerok protects the privacy and integrity of the information it collects by employing appropriate administrative protocols, technical safeguards, and physical security controls designed to limit access, detect and prevent the unauthorized access, improper disclosure, alteration, or destruction of the information under its control. Gamerok transmits the information used by its external service providers for the specific outsourced operations listed above across public and private networks via recognized encryption technologies, such as by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
Although Gamerok follows the procedures set forth above to protect the Personal Information submitted to Gamerok, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while Gamerok strives to use commercially acceptable means to protect your Personal Information, Gamerok cannot guarantee its absolute security.
If you have any questions about Gamerok's security on its web sites, please feel free to send us an e-mail at support@gamerok.com.
Internet Fraud
Gamerok has a ZERO TOLERANCE policy for Internet fraud or any attempt to access or acquire customer or other information on its web sites via illegal or surreptitious means. Gamerok works with local, national, and international fraud investigation agencies and employs a variety of electronic and other means to discourage, detect, and intercept fraudulent activities. Gamerok aggressively prosecutes, to the fullest extent of the law, those perpetrators apprehended conducting fraudulent activities on its web site.
International Transfer
Personal Information collected by Gamerok may be stored and processed in Germany or any other country in which Gamerok maintain facilities, and by using Gamerok's web sites, you consent to any such transfer of Personal Information outside of your country.
Children
Gamerok's sites are not intended for or directed to persons under the age of 18. Gamerok does not buy or sell products or services from or to children. If you become aware that your child has provided us with personal information without your consent, please contact us at support@gamerok.com. We do not knowingly collect personal information from persons under 18. If we become aware that a person under 18 has provided us with personal information, we take steps to remove such information and terminate the person's account.
Changes to this Policy
We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be available at http://gamerok.com/eng/sections/privacy. Please, check this page periodically to be aware of any changes to the Privacy Policy. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.
This Privacy Policy is effective as of August 15, 2011.
Contact Information
You may contact Gamerok by e-mail at support@gamerok.com.